How PawSignal Works

PawSignal is a smart GPS & health tracker for pets. It keeps you connected to your best friend with real-time location, activity & sleep insights, and instant alerts — so every pawstep is protected.

Set up in minutes

  • Attach & power on the tracker (fits most collars).
  • Download the PawSignal app (CoolPet platform), create your account, and add your pet.
  • Choose a plan & activate to enable GPS + health features.
  • Set Safe Zones (Virtual Fences) and preferences for alerts.

Track what matters

  • Live GPS tracking with location history & directional guidance.
  • Smart Health Alerts for activity and sleep changes.
  • Virtual Fences with instant escape alerts.
  • Share access with family, sitters, or walkers.

Built for real life

  • Up to 27-day battery life with optimized modes.
  • Water-resistant (IP67) for rain, splashes, and muddy adventures.
  • Lightweight & pet-friendly design.

Coverage & Plans

Everything your PawSignal tracker needs to stay connected and powerful — wherever your adventures go.

Coverage

PawSignal works wherever there’s mobile coverage. If your phone has signal in the area, your tracker can report location too.

  • Uses cellular network to send GPS updates.
  • Best accuracy in open outdoor areas with a clear sky view.
  • When signal returns, locations sync to your history.
Real-time GPS Cellular-enabled Syncs on reconnect

Plans

Flexible subscription plans keep GPS data active and unlock app features like live tracking, history, health metrics, and alerts. Choose monthly or longer-term for savings.

  • Live GPS & route history playback.
  • Health insights & smart alerts.
  • Multi-pet management in the app.
Monthly 3-Month 12-Month

Quick FAQ

Everything you need to know about your PawSignal tracker — setup, accuracy, and performance.

Is it waterproof?

Yes. Rated IP67 — resistant to rain, splashes, and quick dips during outdoor play.

How accurate is the GPS?

In open outdoor areas, GPS accuracy can be within a few meters. Indoors or near tall buildings, it may rely on assisted positioning until GPS lock returns.

Will it fit my pet?

The tracker fits most standard collars and harnesses. If your collar is extra thin or wide, use the included strap or adapter for a secure fit.

How do Virtual Fences work?

Create a zone (home, park, etc.) in the app. You’ll get instant alerts when your pet leaves or enters that zone.

How long does the battery last?

Up to 27 days in optimized mode. Actual duration may vary based on signal quality, movement, and tracking frequency.

Can I track multiple pets?

Yes. Add each PawSignal device to your account and easily switch between pets within the app.

What if there’s no mobile signal?

Live updates pause until the tracker regains coverage. Once reconnected, all location data syncs automatically to your history.

Troubleshooting tips

  • Location seems off? Move outdoors for a clear sky view and wait ~30–60 seconds for a fresh GPS fix.
  • App feels outdated? Keep the app updated and ensure Bluetooth & Location Services are enabled on your phone.
  • Not getting alerts? Check notification permissions in your phone settings for the PawSignal (CoolPet) app.
  • Battery running low? Switch to an optimized tracking mode to extend runtime.
  • Device not syncing? Ensure your tracker is powered on, has network signal, and restart the app if necessary.
  • Health data missing? Open the PawSignal app and refresh activity data — your pet’s stats sync automatically when connected.
GPS Fix App & OS Settings Notifications Battery Modes Sync Device Health Data

Need help?

Message us anytime or email info@pawsignaltech.com

Because Every Pawstep Matters.